BUSINESS ENGLISH AS A SECOND LANGUAGE
49,00 €
This course hones professional skills, including resume writing, job interviews, communication (email, meetings, presentations, and reports, customer service, negotiation, and workplace dynamics. Enhance your employability, career growth, and overall professional capabilities.
Quantité
Objectifs pédagogiques
- Develop strong resume and cover letter writing skills for effective job applications
- Acquire proficiency in communication through written and verbal channels
- Gain a deeper understanding of workplace dynamics, customer service, negotiation, and various job-related situations.
Modalités
- Niveau Initiation
- Tous publics
- 3h environ
- Aucun prérequis
- Sans audio description ni sous-titrage
Matériel nécessaire
- Disposer d'un ordinateur ou d'une tablette et d'une connexion Internet
- Savoir utiliser un ordinateur de manière basique (souris, clavier) et connaître l'environnement Windows.
Modalités d’évaluation des acquis
- Auto-évaluation sous forme de questionnaires
- Exercices sous formes d’ateliers pratiques
- Questionnaire de positionnement & Evaluation à chaud.
Moyens pédagogiques et techniques
Acquérir une compréhension approfondie de l'examen Linguaskill
Se familiariser avec les sections Speaking and writing de l'examen
Savoir appliquer des stratégies efficaces de résolution de problèmes
Améliorer les compétences en expression orale et écrite
Programme
1. Resumes and Cover Letters
2. What is a Resume
3. Job Interviews
4. Emails
5. Meetings
6. Presentations
7. Business Reports
8. Customer Service- First Impressions
9. Telephone Customer Service
10. Negotiation
11. Dealing With the Every Day People In Your Workplace
12. Business Trips
13. Work Stations
14. Managing Up
15. Quitting Your Job
16. Annual Review Process
17. Being Late For Work
18. Types of Businesses